Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
Diana Princess of Wales Hospital
2023-06-29
Person
5
5
0
Review of Emergency Care Centre DPOW
29th June 2023
I was treated so kindly and professionally by all nursing staff and porters and doctors. Made to feel at ease.
Looked after superbly
Thank you.
And to Michelle
And Paramedics too. Excellent ⭐️⭐️⭐️
Suggested improvements
Nothing.
Diana Princess of Wales Hospital
2023-06-29
Person
4
5
0
Review of Holly Ward
29th June 2023
Day midwives amazing could not do enough for me, found evening staff a little more lacking and not as helpful like I was a burden when I needed help breastfeeding - this did not affect my level of care though and both sets of staff really advocated for me for medication and pain management
Suggested improvements
More information on c section recovery as I’ve left feeling anxious regarding my scar and what looks normal/abnormal
Diana Princess of Wales Hospital
2023-06-28
Person
5
5
0
Review of Emergency Care Centre DPOW
28th June 2023
Could not have for better attention
Suggested improvements
No
Diana Princess of Wales Hospital
2023-06-28
Person
5
5
0
Review of Emergency Care Centre DPOW
28th June 2023
I believe so
Suggested improvements
Nothing more
Diana Princess of Wales Hospital
2023-06-28
Person
5
5
0
Review of Emergency Care Centre DPOW
28th June 2023
.
Suggested improvements
.
Diana Princess of Wales Hospital
2023-06-28
Person
5
5
0
Review of Emergency Care Centre DPOW
28th June 2023
Can’t complain at all - very long wait times but couldn’t be helped
Suggested improvements
Not sure why I needed to see 3 nurses before I saw the dr really, feel like the resource could have been better used? X
Diana Princess of Wales Hospital
2023-06-28
Person
2
5
0
Review of Emergency Care Centre DPOW
28th June 2023
Hi, I didn’t feel particularly welcomed by the Receptionist. I mentioned 256256 had advised me to attend.
The triage Nurse provided the best care (thank you) was compassionate, approachable & explained there would be a wait to see Dr.
I didn’t feel the Dr I saw was interested in me or my well-being. I mentioned about swelling knee & pain in back of knee. He didn’t feel back of knee.
Nurse suggested I might need bloods to rule blood clot out - got prev history - & a scan.
Was with Dr for about 3 mins. Didn’t feel good service from him. Told to ring my GP practice in the morning (which I have done & have been checked over thoroughly & prescribed meds).
Suggested improvements
Whilst we were waiting a patient was bleeding. Spots of blood were dotted around the floor & several staff walked past & clearly ignored. It took for me & another visitor to get the man concerned help. Appreciate you were busy but not pleasant to witness that.
He had an amputated leg that wasn’t covered and was bleeding.
As soon as I asked a passing Nurse to assist she did followed by a Dr.
My Daughter wiped up the blood spots.
Diana Princess of Wales Hospital
2023-06-28
Person
5
5
0
Review of Emergency Care Centre DPOW
28th June 2023
The care I received was amazing, all timely with care and consideration, I felt confident that all staff seemed trained to the highest standard, very grateful for the service
Suggested improvements
Nothing all very professional
Diana Princess of Wales Hospital
2023-06-28
Person
5
5
0
Review of Holly Ward
28th June 2023
Each and every staff member was so kind, and my midwifes during labour were absolute godsends, 10/10 care from the Holly ward team.
Suggested improvements
Nothing, every aspect of my labour was great thanks to all the staff.
Diana Princess of Wales Hospital
2023-06-28
Person
5
5
0
Review of Emergency Care Centre DPOW
28th June 2023
It was excellent
Suggested improvements
No
